Terms & Conditions

About us

Hello and welcome to loquiz .ro , the website of the company SC SMART HUNT SRL, legal entity, headquartered in Ilfov, Otopeni City, Str.Cimpului, No. 38A, CUI 43688460, J23 / 719/2021.

By accessing and browsing the giftup.ro site, the terms and conditions set forth below are fully accepted. The users of the site will have permanent access to the terms and conditions of using the site in order to be able to consult them at any time. If they do not agree with the terms and conditions imposed, users must stop accessing the site.

Changes to the site

The terms and conditions may be changed at any time by the site administrator, the new provisions being applicable from the moment the revised form is displayed on the site. Exceptions are orders that are being executed, which will be completed under the conditions applicable at the time of accepting the order.

We can also update the content on the site, so it may not always be complete.

Society

SC SMART HUNT SRL, legal entity, headquartered in Ilfov, Otopeni City, Str.Cimpului, No. 38A, CUI 43688460, J23 / 719/2021.

Contact:

E-mail address: contact@loquiz.ro

Definitions

Client: natural person / legal person who places an Order or who places an Order.

Order - an electronic document that intervenes as a form of communication between the Company and the Client, through which the Client transmits to the Company, through the Site or by e-mail, to contact@loquiz.ro his intention to benefit from the Company's Services presented on Site.

Products - any product offered by the Company, mentioned in the Order, which is to be supplied by the Company to the Client, as a result of the concluded Contract.

Campaign - the action of exhibiting on the Site, a finite number of Services / Products, having a limited and predefined stock, for a limited period of time established by the Company.

Contract - represents the distance contract concluded between the Company and the Client, without the simultaneous physical presence of the Company and the Client, through the Site, as a result of the acceptance of an Order placed by the Client to benefit from a certain Service.

Content

  • All information on the Site that can be visited, viewed or accessed using electronic equipment;

  • The content of any e-mail sent to the Clients by the Company by electronic means and / or any other available means of communication;

  • Any information communicated by any means by an employee / collaborator of the Company, to the Client, according to the specified contact information;

  • Information related to Services / Products and / or tariffs charged by the Company in a certain period;

  • Data relating to the Company or other data thereof.

Document: These Terms and Conditions.

Newsletter: means of periodic information, exclusively electronic, respectively electronic mail (e-mail) on the Services / Products and / or the promotions carried out by the Company in a certain period.

Transaction: the collection or reimbursement of an amount, resulting from the provision of a Service by the Company, to the Client, by using the services of the card processor agreed by the Company, regardless of the delivery method.

Specifications: all specifications and / or descriptions of the Services / Products, as specified in their description within the Site.

Contractual Report:

1.1. The products provided by the company are the object of the contractual relationship established between the Company and the Clients under the conditions of this Document.

1.2. By registering an Order, the Customer agrees with the form of communication (telephone or e-mail) through which the Company carries out its operations.

1.3. In order to conclude a valid Contract between the Company and the Client for the supply of the Products, he will send to the Company an Order, through the Site.

1.4. Upon receipt of the Order, the Company will analyze the possibility of its execution - by reference to the specific elements indicated by the Customer in the Order form, as it was individualized at the time of placement - and will send the Customer within 12 hours an email (at e-mail provided to the Company) comprising either the acceptance in the execution of the Order, or the reason why it cannot be performed or requires modifications.

1.5. The contract between the Company and the Client for the provision of the Services and the supply of the Products is considered concluded at the moment of the Client's receipt from the Company, by e-mail of the notification of acceptance of the Order in its final form - as provided in point 2.4. The contract thus born is concluded in Romanian.

1.6 The Document, the Client's Orders and the information provided by the Company on the Site will form the basis of the Contract.

Contractual agreements:

2.1. Access to place an Order is allowed to any Customer.

For justified reasons, the Company reserves the right to restrict access to certain Customers in order to place an Order and / or to some of the accepted payment methods, if it considers that based on the conduct or activity of the Client on the Site, his actions could prejudice in any way the Company. In these cases, the Client may address the Company, in order to be informed about the reasons that led to the application of the above mentioned measures.

2.2. Communication with the Company can be achieved by direct interaction with it on the Site or contact addresses.

2.3. The Company may publish on the Site information about Services and / or Products and / or promotions practiced by it in a certain period of time and within the limit of the available stock.

2.4. All tariffs related to the Products and / or Services presented on the Site are expressed in lei (RON).

2.5. The Client is not invoiced by the Company regarding any other cost associated with the ordering operation of the Services provided, such as: cost for use of telephone / electronic means, bank fees, etc. The usual tariff plan practiced by the fixed / mobile telephony operator applies to the telephone number provided to the Client for contacting the Company.

2.6. The company is not / cannot be held responsible for any other additional costs incurred by the Client for making online payments for the Services, including but not limited to currency conversion fees applied by the issuing bank of its card, if the currency its issuance differs from RON or different bank commissions charged by the respective unit. The Client is responsible for this action.

2.8 Considering the practical aspects arising from the personalization of the Services provided and of the Products provided, at the Client's request, all the information used to describe the Products and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) represents a contractual obligation on the part of the Company, these being used exclusively as a presentation.

Assignment and subcontracting:

3.1 The Company may assign and / or subcontract a third party for Services related to the fulfillment of the Order, without informing the Client, without the consent of the Client. The company will always be responsible to the Client for all contractual obligations.

Intellectual and industrial property rights

4.1. The content, as defined in the preamble of the Document, including but not limited to logos, stylized representations, commercial symbols, still images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of the Company, being -all reserved the rights obtained in this respect directly or indirectly.

4.2. Customer is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, expose, include any Content in any context other than the original intended by the Company, include any Content outside the Site the removal of the signs that signify the copyright of the Company over the Content than with the express written consent of the Company.

4.3. The Client may copy, transfer and / or use elements that fall within the content of the Content only for personal purposes, only if this approach does not conflict with the provisions of the Document.

Order procedure

5.1. The Customer can place Orders on the Site, by adding the desired Products and / or Services in the shopping cart, following to complete the Order by making the payment in one of the ways expressly indicated. The addition of a Product / Service to the shopping cart, in the absence of the completion of the Order and the subsequent acceptance of the Order by the Company, does not entail the valid registration of an order, implicitly the correlative obligation of the Company to provide a Customer Service.

5.2. By completing the Order, the Customer agrees that all data provided by him, as indicated in the order form provided, are correct, complete and true at the date of placing the Order.

5.3. By launching the Order, the Customer agrees that the Company may contact him, by any means available / agreed by the Company on the coordinates provided by the Customer, in any situation where it is necessary to contact the Customer.

5.4. After accepting a Customer Order, the Company reserves the right to cancel the Order, informing the Customer, without any subsequent obligation of any party to the other and without any party being able to claim damages from the other party, in the following cases:

  • non-acceptance by the issuing bank of the Client's card, of the Transaction;

  • subsequent invalidation of the Transaction by the approved card processor

of Society

  • the data provided by the Client, on the Site, are incomplete and / or incorrect;

5.5. To the extent that the Customer places an Order and performs the Transaction for the payment of its price and, subsequently, the Company is unable to accept the Order, the latter will inform the Customer about this, ordering the return of the amount paid by the Customer within a maximum of 12 hours, on the payment coordinates of the bank account from which the payment was made.

Lack of right of withdrawal

6.1. Considering the nature of the Services provided by the Company as well as of the Products provided, the Customers do not benefit from a right of withdrawal, within the meaning of the law, in connection with the Orders placed.

6.2 The Company comes to the aid of its Customers and seeks to satisfy their legitimate and substantiated requests for the cancellation or modification of the Order placed.

6.3. As a general rule, for practical reasons, deriving from the nature of the Products provided in the execution of Orders, the Company cannot accept the modification or cancellation of the Orders that have been accepted. However, to the extent that there are objective reasons why the Customer wishes to modify or cancel an accepted Order, he is asked to contact the Company to identify possible remedies. The Company will inform the Client in writing of the acceptance in the sense of modifying or canceling such an accepted Order.

6.4 In any case, the Company has the right to refuse at any time requests for modification or cancellation of accepted Orders, submitted less than 1 working day before the date on which the Products were to be delivered without indicating any objective reason, separate from the existence the right in question according to the Document, and without the return of the price or the payment of any other amount of money as compensation.

  1. Invoicing and payment for services / products

7.1. The prices of the Products and Services are those displayed on the Site at the time of placing an Order.

7.2. The price is paid by the Customer on the occasion of placing each Order, through the Site, using the online payment methods indicated by the Site.

7.3. The price and the payment method are specified in each Order, being displayed in the last stage of the Order launch. The Company will issue to the Client an invoice for the Products and Services provided, the Client being obliged to provide all the necessary information for the generation of the fiscal document.

7.4. The Company will send to the Client the invoice related to the Order accepted exclusively in electronic format, by adding the invoice in the Client's Account or by electronic mail, to the e-mail address mentioned by the Client.

7.5. For a correct communication of the invoice related to the Order as well as for the correct execution of the Services, the Client has the obligations to update his personal data whenever necessary.

Product delivery

8.1. The company will deliver the Products provided within the Services ordered by the Client, in an e-mail system, by sending to the email address specified in the order the unique game code. The email address is indicated by the Customer when placing the Order.

8.2. The company will ensure the correctness and uniqueness of the code sent.

8.3 The Company's obligation to deliver the Products is fulfilled by sending them to the recipient at the email address specified when placing the order. If the Customer cannot access the shipped code, for any reason, the Company is released from any obligation to send the code, considering that all obligations deriving from the accepted Order have been executed accordingly, at the time of delivery of the Products to the indicated address. Ownership and risk of the Products will be transferred at the time of delivery in accordance with this section.

Quality and content of delivered products

8.4 The products provided by the Company through the Executed Services are described in the specific sections of the Site.

8.5 If you have any complaints, please contact us as soon as possible to verify the issues raised and to remedy them accordingly.

8.6 The Company is not liable for damages of any kind that the Customer or any third party may suffer as a result of the Company's fulfillment of any of its obligations under the Order and for damages resulting from the use of the Products after delivery.

applicable law

8.7 This Document as well as all the relations that will exist between the Company and the Client regarding the Products provided or the Services executed through the Site are subject to Romanian law.

8.8 Any disputes between the Company and the Clients will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.